Customer Service Representative - Seasonal

Saco, ME

Not a remote position. Job starts Nov 17th and ends Jan 9th

Our Company: 

Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide.  We have been highlighted for case studies by Google, Shopify, and USA today.  We are a leader in our market.

Description:

We’re seeking a versatile and motivated Sales & Pricing Associate to join our in-office team full-time. This role blends customer-facing sales responsibilities with strategic corporate account management and pricing coordination.

What You’ll Do:

Inbound Phone Sales

  • Answer incoming calls and assist customers with product questions, order placement, and general inquiries
  • Convert leads into sales by providing a great customer experience and recommending the right solutions
  • Navigate our order system to enter and manage transactions efficiently and accurately

Corporate & B2B Sales

  • Build and maintain relationships with corporate clients, handling custom orders, bulk inquiries, and ongoing account needs
  • Collaborate with fulfillment and operations teams to ensure smooth execution of large and recurring orders
  • Respond to new business inquiries and help drive growth in our B2B sales channel

Physical Demands:

  • Able to sit and/or stand for the duration of the shift
  • Able to use a keyboard, headset, and computer monitor for the duration of the shift
  • Must be able to lift up to 15 pounds at times.
  • Must be able to type 30 words per minute

Seasonal Benefits:

  • Store discounts
  • Relaxed fun atmosphere
  • Weekly paid company lunches
  • A way to get to know the staff and company for future opportunities.
  • Networking opportunities.